At Bilingual Notary and Apostille, operated by Joselyn Garrastazu, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website or use our notary and apostille services. By accessing our site or booking services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information when you:

Submit forms or contact us via email

Schedule appointments or request services

Use our Remote Online Notarization (RON) platforms

This information may include your full name, phone number, email address, physical address, government-issued identification, uploaded documents, and payment information. All information is collected solely to deliver our services, verify your identity, complete notarizations, facilitate apostille and legalization processes, schedule appointments, process transactions, and respond to inquiries.

Payment and RON Services

Payments are securely processed through trusted third-party providers such as Square, and alternative payment methods may be offered upon request. Remote Online Notarization (RON) services are provided through secure, state-approved platforms such as BlueNotary, depending on your jurisdiction.

How We Share Your Data

Your data may be shared only with trusted third-party providers involved in delivering our services, such as payment processors, notarization platforms, or government agencies handling apostille or document legalization (e.g., Secretary of State offices or consulates). These providers are required to adhere to strict data protection standards and are not authorized to use your information for marketing purposes.

We do not sell, rent, or share your personal data for advertising.

Cookies and Analytics

Our website may use cookies or similar technologies to collect non-identifiable information, such as browser type, IP address, device data, pages accessed, and time of visit. This helps improve website performance, monitor traffic, and enhance user experience. You can manage cookies through your browser settings.

We may also use Google Analytics, which tracks website traffic and user behavior. Google may use this information to personalize ads. You can opt out of Google Analytics tracking by visiting Google’s Ad Settings.

Children’s Privacy

Our services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information without parental consent, we will promptly delete it.

Data Security and Retention

All personal data is stored securely and retained only as long as necessary to provide our services and comply with legal obligations. We implement administrative, physical, and technical safeguards to protect your information from unauthorized access, misuse, or loss.

Your Rights

You may request access to the personal information we hold about you, ask for corrections, or request deletion where legally permitted. To exercise these rights, contact us at bilingualnotaryandapostille@gmail.com.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in services, technology, or legal requirements. Updated policies will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

Contact Us

For questions or concerns regarding this Privacy Policy or the handling of your data, contact:

Email: bilingualnotaryandapostille@gmail.com

Phone: (210) 596-9443

Website: www.bilingualnotaryandapostille.com

Business Name: Joselyn Garrastazu – Bilingual Notary and Apostille

Effective Date: August 14, 2025