Privacy policy.

At Bilingual Notary and Apostille, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, share, and protect your data when you engage with our services or interact with our website. By accessing our site or booking our notary and apostille services, you agree to the terms outlined in this policy.

We collect personal information when you submit forms, schedule appointments, email us, or use remote online notarization platforms. This may include your full name, phone number, email address, physical address, government-issued identification, uploaded documents, and payment details. This information is collected solely to deliver our services, verifying your identity, completing notarizations, facilitating apostille and legalization processes, scheduling appointments, processing transactions, and responding to inquiries.

Payments are securely processed through third-party providers such as Square. We may offer alternative payment methods upon request to accommodate our clients' needs. Remote Online Notarization (RON) services are provided through compliant and secure platforms like BlueNotary or other state-approved providers, depending on the jurisdiction.

Your data may be shared only with trusted third-party service providers who help us carry out your requested services. This includes payment processors, notarization platforms, and government agencies involved in the apostille or document legalization process, such as Secretary of State offices or consulates. These providers are required to follow data protection standards and are not authorized to use your information for marketing purposes.

We do not sell, rent, or share your data for advertising. Our website may use cookies or similar technologies to collect non-identifiable information such as your browser type, IP address, device data, time and date of visit, and pages accessed. This data is used to improve website performance, monitor traffic, and enhance user experience. You can control the use of cookies through your browser settings.

Our site may also use Google Analytics, which uses cookies to track and report website traffic. Google may use this data to personalize ads across its network. You can opt out of this tracking by visiting Google’s ad settings and reviewing their privacy policy at http://policies.google.com/technologies/ads.

Our services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been provided to us without verified parental consent, we will take immediate steps to remove it from our records.

All personal data is stored securely and retained only as long as necessary to fulfill the requested service and to comply with legal and recordkeeping obligations. We implement appropriate administrative, physical, and technical safeguards to protect your data from unauthorized access, misuse, or loss.

You have the right to request access to the information we hold about you, request corrections, or ask us to delete your data when legally permissible. To make such a request or to inquire further about your privacy rights, please contact us at info@jgnotaryandapostillesolutions.com.

This Privacy Policy may be updated periodically to reflect changes in our services, technologies, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about our Privacy Policy or the way your data is handled, please contact us at bilingualnotaryandapostille@gmail.com or call (210) 596-9443. You can also visit our website at www.bilingualnotaryandapostille.com for more information.